Last Updated: [Insert Date]
At Swim Gear Depot (“we,” “us,” or “our”), we are committed to protecting the privacy of our customers—competitive swimmers, swim enthusiasts, and families shopping for performance swimwear and training equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swimgeardepot.com or make a purchase from us.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number.
- Order Information: Details about the swimwear, training equipment, or accessories you purchase, including size preferences for items like competition suits, drag suits, or junior swimwear.
- Technical Information: IP address, browser type, operating system, and device information when you browse our site.
- Usage Data: Information about how you interact with our website, including pages visited and products viewed (such as bikini tops, board shorts, or swim training equipment).
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders for swim gear and accessories
- Provide customer support from our team of former competitive swimmers
- Improve our website and product offerings (like our selection of fins, goggles, or cover ups)
- Communicate with you about orders, products, and promotions
- Prevent fraud and enhance security for international transactions
- Comply with legal obligations
3. Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers, all under strict confidentiality agreements.
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with any merger or sale of company assets.
We do not sell your personal information to third parties.
4. Data Storage and Security
Based in Redlands, California, we implement industry-standard security measures:
- SSL encryption for all data transmissions
- Secure storage with access controls
- Regular security assessments
- We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.
5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Request a copy of your data
- Opt-out of marketing communications
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences (like junior or adult swimwear selections)
- Analyze site traffic and improve performance
- Facilitate the shopping experience
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As we serve customers worldwide (excluding some parts of Asia and remote locations), your information may be transferred to and processed in the United States, with appropriate safeguards in place.
8. Children’s Privacy
While we sell swimwear for girls and boys, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this policy periodically. The updated version will be posted on our website with a new “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact our customer service team—many of whom are former competitive swimmers—at:
Email: [email protected]
Mail: Swimming Equipment Sale
129 Grant Street
Redlands, US 92373
